Shipping Policy

We are committed to delivering your orders on time and with care. This Shipping Policy explains our procedures for processing and delivering orders.

1. Shipping Locations

  • We ship to all major locations within [India/Worldwide, specify as applicable].
  • Shipping availability may vary for remote areas.

2. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods

  • We partner with trusted courier services to ensure safe and timely delivery.
  • Delivery times depend on your location and the selected shipping method.

4. Estimated Delivery Time

  • Standard Delivery: [3-7 business days].
  • Express Delivery: [1-3 business days].
  • Delivery timelines may vary due to unforeseen circumstances, such as weather, strikes, or natural calamities.

5. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • Free shipping may be available for orders above a specific amount.

6. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email/SMS.
  • You can track your order status through our website or the courier partner’s tracking portal.

7. Delivery Issues

  • If your package is delayed, damaged, or lost during transit, please contact our support team immediately.
  • In case of a failed delivery attempt due to incorrect address or unavailability, the courier may attempt redelivery or return the package to us.

8. International Shipping

  • International shipping may involve customs duties, taxes, or additional charges, which are the buyer’s responsibility.
  • Delivery times for international orders may vary depending on customs clearance.

9. Contact Us

For any shipping-related queries or concerns:

  • Email:contact@the-advaya.com
  • Phone: 91+9082664933
  • Address: 05, New Balaji Tirth Chincholi Pada Dombivli west 421202
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